The One-Year Limited Warranty covers defects in materials and workmanship in footwear manufactured by Montrail. This includes defects that may occur under normal wear. Damage caused by misuse, abuse, accidents, the natural breakdown of materials over time, or problems that may be reasonably expected with normal wear or failure to follow care instructions are not covered by this Limited Warranty.
This Warranty lasts for one year from the date of purchase of your Montrail product. Coverage ends if you sell or transfer the product. Proof of purchase is required.
The Warranty Department will inspect the product at no charge to you. If the Warranty Department determines, in its sole discretion, that the product has a defect covered under this Warranty, we will repair or replace it within approximately four weeks. During peak season, turnaround time can take up to six weeks.
You may seek resolution directly through the retailer where you purchased the product. In many cases, the retailer will be able to assist you.
For service through Montrail Warranty, please follow these instructions:
Attn: Warranty Repair
1414 Harbour Way South
Ford Point, Suite 1005
Richmond, CA 94804
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